RETURNS RIGHT OF WITHDRAWAL The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by Article 102 the Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. To cancel an order you can use the attached form (withdrawal model) or you can notify it by email by contacting DELICIASDEBARBATE@GMAIL.COM or by mail to the address MUELLE PESQUERO S/N, CáDIZ (BARBATE), 11160.
If you send us an email or written communication, please include your order details to help us identify you. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods or if the products that make up the order are delivered separately, 14 calendar days from the day you or a third party indicated by you, other than the carrier , acquired the material possession of the last of those products.
Once the right to withdrawal has been exercised, the user must refer to the address indicated (DELICIAS DE BARBATE / MUELLE PESQUERO S/N, CáDIZ (BARBATE), 11160) the products delivered assuming the return costs. Please note that if you decide to return the items to us due, we will be authorized to charge you for any costs we may incur
After examining the item we will inform you if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus shipping costs within 14 days of receiving the cancelled order.
If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without the shipping costs.